Urgent Locating
Urgent Leak Locating
When water is actively running, the priorities are simple: isolate what you can, document what is happening, and get detection on site fast. This page explains exactly how to do the first two while you arrange the third.
Symptoms we're called for
- Water actively running or pooling with no shutoff found
- A ceiling bulging or a floor warming suddenly
- Water reaching electrical areas or important contents
- A leak spreading between units or rooms
Property types
- Homes and condos
- Strata and commercial buildings
- Facilities with critical equipment
Methods used
- Rapid isolation guidance by phone
- On-site acoustic and thermal locating
- Moisture mapping to set the damage boundary
- Dated documentation for insurance from the first visit
Limitations, stated plainly
- This site does not claim 24/7 dispatch: availability is confirmed when you call or email
- Detection does not stop water; isolation and repairs stop water
- Where water contacts electrical systems, treat it as an electrical emergency first
What you receive
- The located source as fast as conditions allow
- A dated report documenting the event as found
- Clear next steps for repair and drying
Next steps
- Keep the water off until the repair is complete
- Give the report to your insurer early
- Verify with a follow-up scan once drying is done